Privacy Policy
Last updated: Nov 4, 2025
Localibo respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our web application.
1. Information We Collect
From Providers
- Phone number (for account creation and login).
- Service information you choose to provide (e.g., business description, contact details).
From Clients
No sign-up is required. We may collect device and usage information (e.g., platform activity) to improve the service.
Location Data
We may collect approximate location data to display nearby providers on the map. You can manage location permissions in your device settings at any time.
2. How We Use Information
We use collected information to:
- Enable providers to create and manage accounts.
- Display provider profiles and locations to clients.
- Allow clients to contact providers via call or message.
- Improve, maintain, and secure the platform.
- Comply with legal obligations.
3. Sharing of Information
- We do not sell or rent your personal information.
- We may share information with service providers that help operate the platform (e.g., hosting, messaging, analytics).
- We may share information with authorities if required by law or to protect rights, safety, or security.
- Information shared by providers (such as phone number or service description) may be visible to clients on the platform.
4. Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
- Provider data (phone number, profile) is retained as long as the account is active.
- You may request deletion of your account and associated data by contacting us.
- Some data may be retained for legal or security purposes even after account deletion.
6. Your Choices
- Providers: You may update your account information at any time through the platform.
- Clients: You may manage location permissions in your browser settings.
- All users: You may clear your browser data or stop using the platform to limit further data collection.
7. Children's Privacy
Localibo is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us and we will remove it promptly.
8. Liability Disclaimer
For Providers
- Your phone number and location are publicly visible on the platform so that clients can contact you directly.
- Clients may call or text you using this information. We are not responsible or liable for any misuse of your contact information by other users.
- You are solely responsible for interactions, communications, and services provided to clients.
For Providers and Clients
- We are not liable for any loss, damage, theft, injury, or misconduct that may occur during or after a service engagement arranged through Localibo.
- If a client fails to pay or if a provider causes damage, these matters are strictly between the involved parties.
- Localibo functions solely as a connection platform and does not mediate payments or guarantee outcomes.
9. Reporting and Account Actions
- Clients can report a provider directly on the platform. Upon review, we may suspend or permanently block a provider account if violations are confirmed.
- Providers can submit a Provider Support Form available in the platform settings to report client misconduct. We may block client accounts after review.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective once posted on the platform. Your continued use of Localibo after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: